Sales Account Manager US (up to $2,000)

Travod is an international, fast-growing translation agency based in the UK, making information accessible worldwide for over 6000 brands in 120+ languages every day.
 
We empower WOW people to deliver exceptional results while fostering a supportive environment where our employees feel valued and encouraged to bring their extra value to the company.
 
YOUR ROLE: Ensure client’s retention and strategic growth of existing client accounts.
 
RESPONSIBILITIES:

• Serve as the primary point of contact for assigned clients, ensuring account growth & customer satisfaction. 
• Identify new business opportunities among existing clients.
• Collaborate with internal teams (sales, project management) to ensure smooth project execution and deliverables that meet client expectations. 
• Analyze client needs, propose tailored solutions, and upsell additional services where relevant. 
• Monitor client performance, track key metrics, and proactively address challenges and ensure customer retention & growth. 
• Hold regular business review meetings with clients. 
• Stay updated on industry trends, localization technologies, and client needs to provide consultative insights.

WHAT MAKES YOU A FIT FOR THIS ROLE:

• Experience in delivering client-focused solutions based on customer needs in B2B environment.
• Able to handle clients’ requirements. 
• Keen attention to detail and adherence to deadlines. 
• Knowledge of translation and localization processes and market. 
• Experience with CRM tools.

WHAT WE OFFER YOU:

• Annual Performance bonuses and employee appreciation programs;
• Uncapped bonuses, providing unlimited earning potential based on performance;
• Office or home? Why choose? You can have the best of both worlds with our hybrid work model (for Chisinau based positions);
• Supportive Learning or Sport Financial Package;
• Business Udemy courses, Knowledge Center and clearly defined processes are elements that keep our team engaged and sharp;
• Support for Families (Weddings, Newborns);
• Working late shifts? We got you covered, taxi is on us;
• Full support from our organizational coach;
• Extra days off: on your birthday, for loyalty, "family reasons";
• Referral Bonus;
• Fun corporate events and a dedicated contribution to social causes;
• A culture of trust, autonomy and flexibility to succeed.

Working hours: 16:00-01:00 EET
 
Send us your RESUME in English to career@travod.com stating the POSITION and SHIFT for which you are applying in the subject line (Sales Manager US).
 
Data privacy note: Travod cares about your data privacy. More information about our Data Privacy policy is available at https://betravod.com/personal-data-processing

Email:
career@travod.com