ROLE PURPOSE
The Microsoft Dynamics Capability Lead will provide technical leadership and vision for Dynamics 365 solutions within the European team. The Capability Lead will drive the success of Dynamics-related projects and oversee the growth of a high-performing team of Dynamics professionals. This role requires expertise in Dynamics 365, solution architecture, consultancy, and pre-sales engagement. The Capability Lead will work closely with clients and internal stakeholders to ensure high-quality solution delivery and client satisfaction.
JOB RESPONSIBILITIES
Technical Leadership & Team Building
- Serve as the key technical expert on Microsoft Dynamics 365 within the European team.
- Recruit, mentor, and lead a team of five Dynamics professionals to support delivery and implementation.
- Establish and promote best practices for Dynamics 365 solutions and ensure high-quality technical delivery.
Pre-Sales & Client Engagement
- Collaborate with the sales team to drive pre-sales activities, providing technical input and shaping client proposals.
- Deliver technical presentations, demonstrations, and proof of concepts (PoCs) to showcase Dynamics capabilities.
- Engage with prospective and existing clients to understand their needs and propose tailored Dynamics solutions.
Solution Architecture & Delivery Oversight
- Act as a Solutions Architect to design, develop, and implement Dynamics 365 solutions (including Finance & Operations, Customer Engagement, and Power Platform).
- Work closely with clients to understand business requirements and translate them into technical solutions.
- Oversee project delivery, conducting technical reviews, ensuring quality assurance, and validating solutions.
Consultancy & Stakeholder Management
- Provide strategic advisory services to clients on leveraging Dynamics 365 to achieve their business objectives.
- Collaborate with internal teams and external stakeholders to ensure successful project execution.
- Support the development and expansion of the Dynamics capability within the organization.
JOB REQUIREMENTS
- Extensive experience working with Microsoft Dynamics 365 (e.g., Finance & Operations, Customer Engagement, Power Platform).
- Proven track record in a Technical Lead, Team Lead, or Solutions Architect role within a consultancy or solutions environment.
- Strong pre-sales and client engagement skills, including proposal development and solution demonstrations.
- Expertise in designing and implementing Dynamics 365 solutions, with a focus on quality assurance and project delivery.
- Ability to recruit, build, and lead a team of technical professionals.
- Excellent communication, stakeholder management, and consultancy skills.
- Strategic mindset with the ability to align technical solutions with business objectives.
- Passionate about technology and committed to delivering high-quality solutions.