Emailing Manager

About us:
Index is a UK-based company with an operational office in Chisinau that helps leading companies like GoEuro, Vodafone, Venly, YC startups, and 100 more companies, scale their engineering team by finding outstanding talent.
At Index, we’re always looking for the next generation of innovative thinkers and achievers to drive our business forward. When you join Index, you join a diverse, global community where innovative ideas flourish. We are growing fast and have the vision of building the leading software development company in the world. If you are up for the challenge, we want you to join us!

If you're ready for this level of performance, you are most welcome to join our rocket ship. You would make an ideal candidate for our company if you are willing to commit to the following:

Above Average Principles:

• Integrity.
• Respect. Show empathy and respect to others and their feelings; Show others that you care.
• Extra-Mile. Excellence and work ethics. Ask the question: “What else can I do?”;
• Reject average, good to pass by.
• Move Quickly and Be Resourcefulness. Do more with less.
• Ongoing Learner. Ask the questions: “What coaching do you have for me?” and “What can I do better?“; What is the learning here?.
• Team Player. Talent wins games, but teamwork and intelligence win championships.
• Extra Smile. We look to the positive side in every situation. We love what we do every day. Ask the question: “What is good in this?”.

Key responsibilities:

• Campaign Management: Design outreach B2B campaigns based on the company’s goal, our target audience and ideal client profile, with the goal of generating meetings for our sales pipeline to convert into customers
• Email Automation: Implement and manage email automation workflows, reply to emails, handle objections, manage lead nurturing sequences and drip campaigns to enhance customer engagement and guide leads through the sales funnel
• Setting Appointments: Arrange meetings or calls between qualified leads and sales representatives
• Record Keeping: Maintain accurate records of lead interactions in CRM systems A/B Testing and Optimization: Conduct A/B tests on subject lines, content, CTAs, and other elements to continually improve email performance and increase open and reply-rates
• Content Creation: Create engaging and personalized email content, optimize the scripts to ensure campaign efficiency and effectiveness
• Data Analysis and Reporting: Provide regular reports on key emailing metrics, offering valuable insights and recommendations for improving campaign performance
• Compliance and Best Practices: Ensure all email marketing activities comply with relevant regulations (e.g., CAN-SPAM, GDPR) and follow industry best practices.
• Monitor deliverability and demonstrate a deep understanding of how to avoid getting emails flagged as spam
• Market Research: Stay up-to-date with email marketing trends, industry developments, and competitor activities to identify opportunities for improvement and innovation.

About you:

• Proven experience (2+ years) in outreach/sales with a track record of successful campaign management and understanding customer needs Proficiency in using any outreach tools such as Mailchimp, HubSpot or equivalent platforms
• In-depth knowledge of email marketing best practices, deliverability, and engagement metrics is an advantage
• Familiarity with lead generation strategies and tactics
• Strong analytical skills to interpret email performance data and make data-driven decisions
• Proficiency in using reporting tools to measure and communicate campaign effectiveness is an advantage
• Excellent written communication skills, with the ability to pitch, follow up, work with objections, bring prospects to meetings
• Demonstrated ability to work independently and manage multiple projects simultaneously
• Understanding of email compliance regulations (e.g., GDPR, CAN-SPAM) and best practices is an advantage.

We offer:

• Competitive earnings based on salary and commission
• Company performance bonus paid twice a year at achieving company KPIs
• Sport allowance
• Work with international clients
• Access to learning opportunities
• Possibility to work remotely
• "Great Place to Work" Certified Company.

Index helps leading companies scale their engineering team. Our mission is to empower every organization on the planet with outstanding talent.

Email: join@index.dev