Customer Service Representative
At Triumphant Logistics, we provide a variety of consistent freight, shipping and transportation services of the highest quality, while building long term relationships with our customers and carriers, that are based on Honesty and Integrity.
Triumphant Logistics is currently looking for a Customer Service Representative to join our team.
Responsibilities:
Responsibilities:
- Get POD, Carrier Invoice & Void Cheque for every load
- Split, Rename and Upload all the documents in the system
- Answer to carriers/Factoring about payment statuses
- Request the Missing POD/Paperwork from Carriers/Factoring
- entering orders in the system
- updating clients on the location of the truck and the ETA for delivery
- Updating the shipment statuses
- Ask for documents from the carriers
- Make appointments for pickups and deliveries
- Ability to provide exceptional client service
- Excellent communication skills both verbally and written
- Ability to represent organization in a positive and professional manner
- Superior time management skills and strong attention to detail
- Strong desire to succeed and be able to work independently and as part of a team
- Knowledge of Microsoft Excel/QuickBooks Online an asset
- A formal onboarding experience that will develop and enhance your selling skill set
- Great Salary (from 500 to 1500 USD)
- Career Growth (60% are promoted within 3 months)
- Regular Perks for doing a great job
- Free lunches and bonuses
- Social Activities
E-mail: hr@tphlogistics.com